Service Department
Routine boat maintenance extends the life of your vessel and prevents the need for costly repairs. Our team of certified marine technicians take pride in providing boaters with an unmatched level of service - on time and on budget. Our experienced service writers will assist you in selecting the right services to help you protect your investment and ensure a carefree boating experience.
Service Mission:
At Yarmouth Boat Yard, we are committed to bringing our customers the best experience possible by employing highly qualified, certified technicians. We provide a complete explanation of the recommended services including cost, estimated time of maintenance or repair plans, and an itemization list of charges. Exceptional quality control, open and honest communication, coupled with professional and accurate responses help our customers maximize their time on the water.
Capabilities and Certifications:
Yarmouth Boat Yard is recognized by the National Marine Manufacturers Association(NMMA) and the Marine Retailers Association of the Americas (MRAA) as a Marine Industry Certified Dealership (MICD). We are driven to provide the highest level of customer satisfaction and service excellence.
In addition to being one of the top Yamaha marine engine dealers in the Northeast, Yarmouth Boat Yard is also an authorized service center for Yamaha, Honda, Mercury, MerCruiser, and Volvo Penta gas marine engines. We also have a full-time Yanmar and Crusader certified mechanic on staff.
We provide a complete range of boat engine repair, repowering, refitting, and rebuilding services for outboard engines, inboard/outboards, inboards, diesel engines, and IPS pod drives. For your convenience, we have service package options with comprehensive accessory and cosmetic services.
We provide parts and support in a timely manner as well as warranty management, allowing you to get the most value from your boat. Our spring commissioning packages can prepare your boat for optimal running condition during the boating season. Once the Maine boating season is over, we have outdoor and indoor heated boat storage options as well as full winterization services.
Dedicated to Excellence:
We strive to deliver above the competition on everything from boat repair and marine engine maintenance to cosmetic services. We do this by providing trained, friendly employees, quality products, and reliable services. In any and all of your dealings here, you should expect the highest standard of professionalism. Please hold us accountable to that expectation.
In our service department, you can expect to receive:
• Maintenance/repair work completed on time and on budget.
• Exceptional quality control and open and honest communication.
• A complete explanation of maintenance/repair plans, including estimated repair time and cost.
• An itemized list of all charges with a thorough explanation.
• Timely notice of any changes in service delivery time if delays are experienced in repair completion.
• Prior notification and request for approval of changes in repair costs or additional charges, should they occur.
• Maintenance/repair work completed by knowledgeable, trained technicians.
• Inspection of any replaced/damaged components upon presentation of the invoice/work order.
• Fair, open, and honest treatment without discrimination.
• Respectful, professional, and accurate responses to all your product questions and requests.
• Privacy and confidentiality of customer records.
If we should fall short on this commitment or if you do not understand any information provided to you, please let us know.
Service Recommendations and Delivery
To schedule your boat repair or maintenance work, please call 207-846-9050, email service@ybyboats.com, or click below.