Customer Testimonials

We just boat a 2017 24' Cutwater from Yarmouth Boat Yard. The selling broker, Andrew de Wolf was awesome! From first contact, he was a clear and concise communicator. We had many questions throughout the process and his response time was less than minutes. He was patient and never made us feel as though we were annoying him. We had an A+ experience! Thank you Andrew!!!

Thanks to Dana for quickly diagnosing the issue with our boat, repairing it and getting it back to us. Once again, another positive experience with YBY.

We first took our boat to YBY in 2011, when no other boat yard could diagnose what was causing our engine to stall. Right from my first visit to YBY, I could tell they were different from any other boat shop we had visited. They were sincere about wanting to help us solve the issue with our boat and, most importantly, making sure we were satisfied.6 years later, we're still extremely satisfied with the work they have done and continue to do to keep our boat running. Based on the other boats we see at YBY, we represent a very small part of their business, but everyone in the crew at YBY makes us feel like we are their most important customers. To Ryan, Shawn, Jon, Dana and the rest of the crew, thanks for everything.

The YBY team worked very hard on getting us into our boat and the excellent service is continuing after the sale. Looking forward to many years of boating with the folks at YBY!!!

Steve Arnold and Shawn Dumas, I am writing to you regarding my experience in purchasing my boat from Moose Landing [Marina] in October of 2014 and the service I have received from Moose Landing and Yarmouth Boat Yard.This was the fifth boat that I have purchased from a dealer, and quiet honestly I never expected the level of service and care that I received from both your locations. First of all dealing with Will was a pleasure. He did everything he said he would do and in the time he said he would. This past August I asked Will to sell the small Bow rider that I owned. He came up with a price, I agreed to it, and in three days the boat was sold. I am very fortunate living so close to Yarmouth Boat Yard and being able to bring my boat in for service, or have your service people do house calls when needed at my home in Harpswell.All the staff that I dealt with this past year were great. Jon was a big help in organizing all the service issues and scheduling winterizing and hauling out of my boat.Your people are friendly, honest and knowledgeable.Thank you again

Best Regards,

Norm Bilodeau

I've had a great service and parts experience at YBY! It's been a journey since my 99 Searay sunk on a dock elsewhere. We pulled the engine to rebuild but discovered it wasn't really worth it. Not having the cash to spring for a new motor the boat sat covered up all summer last year. As my storage bills climbed I wondered if we would ever enjoy the boat again. In the middle of winter checking in with the yard we regrouped for the search for a new motor. Last week Dana the shop manager in the middle of the busiest time of year found me a used motor worthy of investment. An older boat that had been repowered came available in the yard. YBY knew who to call and today I closed the deal on our second boat at YBY. The team quickly assembled to plan the swap and get us enjoying the bay again! I know with all confidence the service team will do it right. But my value is that my marina in a time they can easily demand all the money and choose the work took the time to consider my needs and budget and helped me find the solution for my family to get boating! Thanks YBY!

"My first experience with YBY started with winterizing and shrink wrap in the autumn of 2009. I relied on their parts and service this year, and I am pleased. I give them a 5 Star rating. I also rented a slip for awhile this summer, I travel for work and am away often. Their rates are competitive and the docks are well-maintained and strong. I have been treated like family there, and I could not ask for a better reception, helpful people, and a first class operation."

"Our family has been steadily at the yard since the early 1960s. I personally have had 3 different boats here for the past 10 years. Both service and sales are simply beyond compare. You are treated with respect, and as if you were family. It is a pleasure to be at this yard and they go above and beyond to keep customers comming back ! My sincere thanks to Steve, Shawn, and staff. No shortcommings here."

"Dear Steve,We wanted to let you know how much we appreciated our dealings with Ross and Yarmouth Boat Yard while arranging for the purchase of our new boat. Ross provided us with excellent customer service. Specifically, he was courteous, knowledgeable about the boat and accessories, and knew where to get answers quickly if necessary. He obviously had prepared for our initial visit by having the facts at hand as well as a step ladder to help this old man into each boat to look things over. Ross was patient with us as we asked a flurry of questions trying to decide which boat would be a good fix for our needs for a family friendly and fishing worthy craft. He also is a very personable young man with a good sense of humor. Those are important qualities to us. From our perspective, he is a credit to your business. I trust youll share our thoughts with him. We also enjoyed meeting you and Jack. You made us feel welcome to your shop, and we look forward to an amiable and lasting relationship with YBY. Sincerely yours,

"Hi Dana,Arrived in Newport without incident. Took longer than planned as I was varying rpms quite a bit as you instructed. Will call Monday to fill you in. Thank you and your team for all the patience and hard work. Best,

"Dana,Arrived at 5 and just beat the rain. Perfect.I love the boat. Thank you so much for everything you did. It was a great way to come back from camp.

"Hi Dana,The trip back to our mooring went off without a hitch. We had a great ride and even extended the trip a bit by tooling around the bay so we could have more time getting to know the boat. The engine is great! You were right - we will be at 20 hours on the engine in no time! We put over 2 on her today - at this rate I will be seeing you by Memorial Day More importantly, thank you for your guidance and advice throughout the rebuilding process. You were a great sounding board as I worked my way through getting the Grady back into seaworthy shape. I really enjoyed working with you and appreciate your time and your patience. You are a great resource and a great person - we will certainly recommend you and your yard to our friends.Thanks again for everything.

"Excellent! Its been a pleasure working with such a professional staff there. Its extremely difficult at best to implement so many conceptual customizations that were done on this boat when the purchaser is 3,000 miles away; you guys did it flawlessly!! The BEST customer service and the BEST overall experience Ive ever had from a boat dealership hands down and Ive bought a fair amount of boats over the years. Thank you all!! Merry Christmas!! Jeff Brust P.S. You probably arent rid of me yet Im sure Ill have a million operational questions when I pick it up."

"Hey Steve,I just wanted to let you know that I think that youve built a truly awesome team at YBY. I had a great buying experience with you and Capt. Jack of course. But the equally awesome has been the service team. Ben was great in helping me learn the boat. And over the weekend I was caught without an engine on the water. Jack responded to my call and got Shawn involved. Shawn and I worked through it for nearly two hours on the phone until we had deduced the problem (a faulty fuel line connection to the starboard engine supply line). But then, way above and beyond the call of duty, Shawn drove his two kids down yesterday and fixed the issue, cleaned up the gas in the bilge and braved the traffic back to his place (which Im sure was awful).People just dont do that unless they are part of a great team that truly believes in doing right by the client and standing behind their product. You guys do all of it. As someone else whos built a business, you should be incredibly proud of your team and I for one am very glad to be your client.With kindest regards,

C. Bouton"

My boat sinkingThanks a million for spotting the issue and acting on it so quickly.Chester Arnold

All,A note of appreciation regarding the design, fabrication and installation of the bracket for the

propane pusher motor. It looks terrific and the finish is spectacular, kudos to all involved. I also appreciate Brians drop off yesterday for me, professional and on time. This driving rain is a good test to see if the cabin stays dry; Im keeping my fingers crossed. Scott Deron

Wade,BTW, meant to mention the boat looks great.Havent taken it out yet, but looks like a brand new boat. G. Boulos

My first experience with YBY started with winterizing and shrink wrap in the autumn of 2009. I relied on their parts and service this year, and I am pleased. I give them a 5 Star rating. I also rented a slip for awhile this summer, I travel for work and am away often. Their rates are competitive and the docks are well-maintained and strong. I have been treated like family there, and I could not ask for a better reception, helpful people, and a first class operation.

Our family has been steadily at the yard since the early 1960s. I personally have had 3 different boats here for the past 10 years. Both service and sales are simply beyond compare. You are treated with respect, and as if you were family. It is a pleasure to be at this yard and they go above and beyond to keep customers comming back ! My sincere thanks to Steve, Shawn, and staff. No shortcommings here.

My wife and I purchased a new Pursuit OS285 this spring and love it. The whole experience with YBY was top notch. The people the product and the price was the best. We cannot say enough about the people at YBY.

Great job with my new Pursuit! I love the boat and you made it effortless. A turn-key experience! Shawn in service did a great job!

Steve is great to work with and I love the new web site!